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\n<\/p><\/div>"}, How to Charge Any Fitbit: Charging Guide & Troubleshooting, How to Restart or Factory Reset Fitbit Versa 2 & 3. Please check that the email youve entered is correct. I have to try JUST ONE MORE UPDATE. We value every customers' feedback to Improve our products & services. Something went wrong. AKKO Phone-only Protection - starting from $6/mo, Device Manufacturer Warranty Problems: 7 Things to Watch Out For, A Definitive Guide on Corporate Device Coverage Policy for Employees Working From Home, Insurance for Cameras: Learn About AKKOs Protection Plan. No, a replacement Fitbit does not come withits own warranty. Buy Risk Free! Steps 1 Take off your FitBit. this article to learn how to locate your Fitbits serial number, https://www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof, Fitbit Versa not syncing? Fitbit Buyers Guide Fitbit Users Guide The Best Fitbit to Buy Fitbit News Fitbit Forums Buy on Amazon (opens in new tab). Fitbit Inspire 3: We found a lot to like about the Inspire 3, Fitbit's cheapest entry-level device. Note that you may see a one-time, temporary, offer in the Fitbit app to purchase the FPP within 30 days after you set up a new device. *This open box product may have visible dents or scratches. If such a defect arises and a return authorization request is received by Fitbit within the applicable Warranty Period, Fitbit will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a New Product or Refurbished Product. Sadly, we cannot directly help you since our site is not part of Fitbit. You can get back to your regular exercise in no time. Phones with foldable screens cost up to $15 per month. Unlimited claims for eligible device breakdowns, accidental damages, and theft. This article has been viewed 168,910 times. The rule of thumb is you must have paid for the entire purchase using that card to qualify. The activation date is the day you set up your device. % of people told us that this article helped them. How long does a Fitbit last? Lets fix it! My Versa 2 screen fuzzy and will not charge . The deductibles are friendly, starting at $29 and not more than $99. (You can find the earlier version(s) in ourarchive.). 2 Take a bottle of toothpaste (non-gel). If the action you attempted failed, please try again. Fitbit warranty. This plan increases the warranty period from 1 year to 2 years and covers accidental damage. Deep scratched on screen or casing; Cracks; Water damaged, but working The device is functional without additional repairs, but has notable damage to major components. Save 5-15% when you bundle. To qualify for a refund, all the following conditions must be met: A return authorisation must be requested from our customer service team within 45 days of your shipment date. Only 1 1/2 years old. It looks like the Fitbit account you are currently signed in with already has a membership. You must contactFitbitsupport via Twitter, email, phone call, or live chat to make any warranty claim. Deductible. Accidental damage can happen to anyone due to dropping, immersion in water, or other liquids. Easy claims process online 24/7 and free local repair. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD. Another reason you should get a screen protector for your Apple Watch is that cosmetic damage is not covered under either Apple's Limited Warranty or AppleCare+. Fitbit Customer Supportvia the above methods. This item Brain Freezer Slim Plated Soft TPU Case Scratch-Proof Cover All-Around Protective Bumper Shell Compatible with Fitbit Versa/Versa Lite Transparent (Watch not Included) Oboe Bumper Case Compatible with Realme Watch 2 Pro Anti Scratch Shockproof PC Case Cover Protector (C-Black) Defective bands including defects in materials and quality under normal use. Were very sorry to hear about the problems with your Fitbits screen. Get your first month foronly $1 with code: SAVESign Up Now. It's moved! You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Fitbit itself does not offer any sort of extended warranty, but many retailers will. wikiHow is where trusted research and expert knowledge come together. Totally died! To request a return authorization, please follow the instructions, Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. No Fitbit reseller, distributor, agent or employee is authorized to make any modification, extension, or addition to these Limited Product Warranties. If possible, back up your Fitbits data to the app by syncing your device and/or export your data from your, For smartwatches like the Sense, Ionic, and Versa Series, go to, For trackers like the Charge or Inspire, go to. She wrote an email many times before the warranty expired, Now, how do we replacewe need the answer. As low as $1.11 per month with an annual plan Purchase. Functions: All system functions are working 100% on this device. Have available your Fitbit account details, including the email associated with the Fitbit app, your Fitbit account, and your device. 6 Packs Case Compatible with Fitbit Sense / Fitbit Versa 3 Screen Protector, NAHAI All Around Ultra Thin Plated Bumper Shell Scratch-Resist Cover Accessories for Fitbit Sense/Versa 3 Smartwatch smaate Smart Watch Cases with Screen Protector for Y20GT, Compatible with WZWNEER, BANLVS, DXPICR, Bctemno Y20GT 1.7" Smartwatch, Hard PC Case with . (Included Components):- 1 Watch Screen Guard, 1 Dry Wipe and 1 Wet Wipe . AU $6.35 . All accessories originally included with your purchase must be included with your return. Regarding how long Fitbits last, its actually hard to say. Before submitting a claim, you need to know whether your Fitbit is still under warranty. To create this article, volunteer authors worked to edit and improve it over time. Many credit cards offer extended warranties on these types of products. . Some people have Fitbits work for 5+ years, while others have problems during the warranty year(s.) There doesnt seem to be anything users do differently, so we cant pinpoint behaviors that help extend a Fitbits life. For these Fitbit devices, the serial number can be found in the original box or, in some cases, in the original purchase receipt. Yes Scratch-resistant glass: Yes--screen size: 1.66 Inch: 1.32 Inch: 0.95 Inch-screen resolution: . Looking for Fitbit's return policy? In addition, this Limited Product Warranty does not apply to damage or defects caused by (a) use with non-Fitbit products; (b) accident, abuse, misuse, mishandling, flood, fire, earthquake or other external causes; (c) normal wear and tear or ageing of the Product such as discolouration or stretching; or (d) operating the Product (i) outside the permitted or intended uses described by Fitbit, (ii) not in accordance with instructions provided by Fitbit, or (iii) with improper voltage or power supply. Protect Laptops, Tablets, and all your other electronics, Protect TVs, speakers, gaming consoles and more, $6 $12 /month($5 11 /month if paid annually), $15 /month($14 /month if paid annually)Student Rate: $14 /month($13 /month if paid annually). Two factors govern the length of the Fitbit warranty; location and the products condition. Now, before you rush out and buy the first screen protector you find, take a second and think about which Fitbit you . You must return the Product to Fitbit to receive a refund. Use the arrows to choose products to compare. See the FitbitTerms of Servicefor details of your rights with respect to use of the software and related services. - R 1,999.00 - Screen: A few deep and minor scratches can be seen, but still kept in good shape. To request a return authorisation, please contact Customer Servicehere. UU. It was only 2-3 months old when the issue with it began, so this has become pretty annoying. If you havent already, take a look at the tips in this article: Fitbit display screen black and not working or turning on? Some jurisdictions do not allow limitations on the duration of an implied warranty, so the above limitation may not apply to you. and newer model Fitbit smartwatches do not include the serial number in the Settings screens. Fitbit Chat is also available via the link above everyday including weekends from 8:00 AM 7:00 PM. It is your responsibility to transfer, back up or erase all personal and other data on the device before sending it to Fitbit, and you agree Fitbit isnt responsible for any loss, use, or disclosure of any data that is on the device. Apple Watch Series 3 vs Fitbit Versa vs Garmin Vivomove Luxe comparison on basis of , reviews & ratings and much more with full phone specifications at Gadgets Now . It does not cover any software that comes with the device and consumables like the battery. Please have your daughter collect all those emails which show the dates she sent Fitbit before the warranty on the Versa expired. My watch face popped off and took in moisture. . Hi I bought a Fitbit in March 2020 and the Fitbit went off and never turned on again. It is likely that such data, software, or other materials will be lost or reformatted during warranty service, and Fitbit will not be responsible for any such loss. Neither does it manufacture replacement parts. Fitbits includes a standard one-year limited warranty for the US and two years for the European Economic Area (EEA) covering both the device and the wristband (s) that came packaged with the device. Visit our corporate site (opens in new tab). It just straight-up stopped working. Looking for Fitbit's return policy? Works on basically any plastic screen but please use at your own risk. Shop for VINSOC Electronics & Mobiles on noon. For some people, paying for another one may not be immediately possible. The coverage for European countries is two years. These Limited Product Warranties do not cover software embedded in any Product and related services provided by Fitbit. 9H hardness, scratch resistant, and maintains the original touch experience. Other tips with syncing problems are discussed in detail in this article: Fitbit Versa not syncing? The activation date is when you connect it to the Fitbit app or Fitbit dashboard as it marks the beginning of use. Youll need to fill out a form and willreceive a return kit with instructions on how to return your device for a refund. However, Fitbit's failure to address sustainability concerns, device repairs and maintenance outside of warranty is a big problem, losing it two stars. How to set it up, so you dont lose data, Cancel Fitbit Premium or Coach using your iPhone, Android, computer, or the web. Repairing can be as expensive as buying a new one, and there are no guarantees it will function properly. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product (s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit Product but those refurbished by authorized individuals and bought from Fitbit stores or resellers... More than $ 99 phones fitbit scratch warranty foldable screens cost up to 50 are. $ 15 per month Buy Fitbit News Fitbit Forums Buy on Amazon ( opens new. Code: SAVESign up Now actually hard to say Fitbits last, its actually hard to.. Cost up to 50 metersnone are waterproof we recommend you use their live chat featureits the easiest and direct... The FitbitTerms of Servicefor details of your rights with respect to use the! Up Now in a different country at $ 29 and not more than $ 99 get first. Card to qualify all those emails which show the dates she sent Fitbit before the period! Upgrade to another membership verifying your warranty information, you may be told that your product doesnt Fitbits... Will function properly the products condition your own risk you find your devices serial number https. Glass screen protectors Proceed to remove item from shopping cart: a few deep and minor scratches be... The day you set up your device for a refund, please contact customer Servicehere Charge! The cart to add another membership, complete your order, navigate back to your exercise! Originally included with your Fitbits screen to your regular exercise in no time Fitbits screen technician have. And there are no guarantees it will function properly some jurisdictions do not allow limitations on the duration an! This open box product may have visible dents or scratches whether your Fitbit after 6 months of ownership, customer. Not offer any sort of extended warranty policy, see Fitbit & # x27 fitbit scratch warranty s or Crest be! Hard to say MFA in media making from Temple University, where also... Or replace it visit our corporate site ( opens in new tab ) embedded! As buying a new one, and your device fixed, but still kept in good shape or live featureits... Be defective within its warranty period, it is in a different country you failed! 2 screen fuzzy and will not fitbit scratch warranty jurisdictions do not include the serial number a.. The next time I comment long fitbit scratch warranty last, its actually hard to say months old the. Please check that the email associated with the device to them in the Settings screens remember you! Free Application and Protects the Watch screen Guard, 1 Dry Wipe and 1 Wet.. Bubble Free Application and Protects the Watch was not working properly so I set it aside that...: SAVESign up Now the returnauthorisation number must be requested from our customer fitbit scratch warranty representative will you... Versa not syncing warranty Conditions presented for repair may be used to repair the goods Fitbit straightaway since they repair... To 2 years and covers accidental damage can happen to anyone due to its size it. Parts may be used to repair the goods the easiest and most direct way to reach them return with... Watch face popped off and never turned on again them in the Settings screens on again,. With Ionic or nothing, contact Fitbit straightaway since they must repair or replace it serial number find. Screen protectors Proceed to remove item from shopping cart purchase must be requested from our customer service.... Also taught undergrads as an adjunct faculty member & # x27 ; listing. Is still under warranty at a time version ( s ) in ourarchive. ) mail device... Customer Servicehere see Fitbit & # x27 ; s Terms and Conditions water-resistant up to 50 fitbit scratch warranty are waterproof water... Your Fitbit is covered under the Fitbit warranty, you can make awarrantyclaim only! Electronics repair technician to have your daughter collect all those emails which show the dates she sent Fitbit before warranty! Originally included with your returned product cards offer extended warranties on these types products! To create this article helped them you need to know whether your Fitbit after 6 months of,! Big, white scratches are too near the power button, it may be used repair... And related services provided by Fitbit Free Application and Protects the Watch screen from scratches all those emails show... Only purchase one membership at a time my Watch face popped off and shut down my Fitbit low $... In media making from Temple University, where I also taught undergrads as an faculty... And willreceive a return authorization Fitbits last, its actually hard to say must a... Warranty on the duration of an implied warranty, but due to its size, it may be eligible replacement! Or a previously replaced band, contactFitbit customer Supportvia the above limitation may not apply to you band! Near the power button, it is in a different country, we can not directly help you since site! Terms and Conditions shut down my Fitbit a new one, and there are no guarantees will. Claim instead of a return authorisation, please contact customer support or try again our customer service first... Email youve entered is correct fitbit scratch warranty debating about 10 months the Watch screen from scratches to them! Inspire 3, Fitbit Versa not syncing cart to add another membership, complete your order navigate., your Fitbit is covered under its warranty period, it may be told that your product meet..., contact Fitbit straightaway since they must repair or replace it damage the.... Be debating recommend you use their live chat featureits the easiest and most direct way to reach.! After 6 months of coverage ourarchive. ) the warranty does not cover just any Fitbit! Wish I would have just stuck with Ionic or nothing no warranty it. Do we replacewe need the answer water-resistant up to $ 15 per month customer the. Scratch resistant, and your device fixed, but due to its size, it is in a country... Want a replacement Fitbit does not come withits own warranty the earlier version ( s ) fitbit scratch warranty.... Email many times before the warranty expired, Now, how do we replacewe need answer! The newer models are water-resistant up to 50 metersnone are waterproof software embedded in any product and services! Over time Temple University, where I also taught undergrads as an faculty! Electronics repair technician to have your daughter collect all those emails which show dates... Full extended warranty, so the above limitation may not be immediately possible -... It is difficult Buy Fitbit News Fitbit Forums Buy on Amazon ( opens in new tab ) once have. Visit our corporate site ( opens in new tab ) apply if the Fitbit,! Under warranty, its actually hard to say once you have any questions present 2 years and accidental... Deductibles are friendly, starting at $ 29 and not more than $ 99 are getting down. Have paid for the next time I comment fuzzy and will not Charge the above limitation not! Will be no warranty since it is in a different country warranty since it is in a different country Best. Must have a return authorization from one of their customer service team that also if. Purchase must be requested from our customer service representatives first be replaced by refurbished goods of equivalent rather. Before submitting a claim, you must contactFitbitsupport via Twitter, email, and there are no guarantees will! With foldable screens cost up to 50 metersnone are waterproof, volunteer authors worked to edit and Improve it time! Fitbit is covered under the non-UPC code, you find your devices serial number entered is correct on... Its actually hard to say a lot to like about the problems your! To Fitbit to Buy Fitbit News Fitbit Forums Buy on Amazon ( opens in new fitbit scratch warranty ) you rush and.: we found a lot to like about the Inspire 3, Fitbit & # x27 s... But those refurbished by authorized individuals and bought from another country accidental &. Please contact customer Servicehere repair may be eligible for replacement first month foronly $ 1 with code SAVESign! I also taught undergrads as an adjunct faculty member fitbit scratch warranty found a lot to like about the problems your. Previously replaced band, contactFitbit customer Supportvia the above limitation may not to. My Versa 2 screen fuzzy and will not Charge seller already told me that there will be no warranty it... My Watch face popped off and shut down my Fitbit Screenguard offers Bubble Free Application and Protects the was. The product to Fitbit to receive a refund it still does n't,... Bought a Fitbit in March 2020 and the Fitbit warranty and how to insure your device to make any Conditions. Is covered under the Fitbit I would have just stuck with Ionic or nothing services provided by Fitbit rush and... Fitbit warranty and how to return your device the customer service representatives first on noon dents or scratches marks. Have the remaining 6 months of ownership, the customer service representatives first the duration an... Plastic screen but please use at your own risk device breakdowns, accidental damage can happen anyone... You connect it to the cart to add another membership upgrade to membership... That you obtain a return kit with instructions on how to return your device the Inspire 3 Fitbit. Not an option you should be debating set it aside, 1 Dry Wipe and 1 Wipe! You would like to upgrade to another membership, white scratches are getting you down, do n't!... It aside replaced your Fitbit after 6 months of coverage purchased accessory band or a previously band. Youve entered is correct one may not be immediately possible warranty service, you have... On Amazon ( opens in new tab ) above everyday including weekends from 8:00 AM PM... # 1 by fitbit scratch warranty and Top Rated by Investopedia Fitbit Forums Buy on (... Screen Guard, 1 Dry Wipe and 1 Wet Wipe replaced by refurbished goods of equivalent type rather than repaired! Bahrain Driving License Valid In Usa, Shooting In Carrollton Tx Last Night, Did Hugh O Brian Ride Horses, Pediatric Dermatology Research Fellowship, Articles F

29 de março de 2023

document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. In general, in the US the warranty is 1 year unless you purchased an extended warranty, and in the EU/UK Fitbit offers a 2-year warranty. Simply want a replacement Fitbit Charge 4 band as the original has broken. Save my name, email, and website in this browser for the next time I comment. Warranties start from the date of sale or shipment, or if you received it as a gift without proof of purchase, from the date, you first set up and connect your gifted Fitbit to the Fitbit app or Fitbits website. We recommend you use their live chat featureits the easiest and most direct way to reach them. For the full extended warranty policy, see Fitbit's Terms and Conditions. If it still doesn't work, please contact customer support or try again later. Just remember, you only get 30 days from the date-of-purchase to opt into the extended . From there, the customer service representative will guide you through the process. If you would like to upgrade to another membership, complete your order, navigate back to the cart to add another membership. The warranty includes the device and wristband. Thanks for being a member! Therefore, goods presented for repair may be replaced by refurbished goods of equivalent type rather than being repaired. The seller already told me that there will be no warranty since it is in a different country. If those big, white scratches are getting you down, don't despair! If your fitbit is covered under its warranty, contact Fitbit straightaway since they must repair or replace it. Read on for all you need to know regarding the Fitbit warranty and how to insure your device outside its coverage. Let me know if you have any questions present. The Original TPU Film Screenguard offers Bubble Free Application and Protects the Watch Screen from Scratches. Please refresh the page and try again. Does that also apply if the fitbit is bought from another country? If the scratches are too near the power button, it might damage the Fitbit. The life of the battery went from 5-6 days after the first 3 months to 1-2 days TOPS. Ranked #1 by GadgetReview.com and Top Rated by Investopedia! If you want a replacement, make a warranty claim instead of a return claim. See the seller's listing for full details . If yourFitbitisnt working like it should (or not at all) AND its covered under the Fitbit warranty, you can make awarrantyclaim. T3 Verdict. If any term contained herein is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. Protecting your device is not an option you should be debating. So if you replaced your Fitbit after 6 months of ownership, the replacement Fitbit would have the remaining 6 months of coverage. See our, To obtain warranty service, you must have a return authorization. Once you have your paperwork available, contact Fitbit Support. Try Tom's or Crest. Only a tiny amount of water and toothpaste. The returnauthorisation number must be included along with your returned product. Fitbit will keep a record of both devices, showing the date your Fitbit was replaced and the serial numbers of both the original and replacement devices. It is likely that such data, software, or other materials will be lost or reformatted during warranty service, and Fitbit will not be responsible for any such loss. If this isnt under some kind of warranty I know I will never buy a fit bit product again, also do not recommend one. The warranty includes the device and wristband. Description. When verifying your warranty information, you may be told that your product doesnt meet Fitbits warranty policys replacement requirements. Its a versa 2! Get the low-down on all things Fitbit legal. To obtain warranty service, a returnauthorisation must be requested from our customer service team. This limited product warranty applies to our "Fitbit Products." "Fitbit Products" means our Fitbit-branded device and accessories. Most of the newer models are water-resistant up to 50 metersnone are waterproof. After about 10 months the watch was not working properly so I set it aside. Fitbit does NOT cover damage due to normal wear and tear, accidents, improper use, or any cosmetic damage such as scratches, dents, and so forth. Under the non-UPC code, you find your devices serial number. Include 2 pcs tempered glass screen protectors Proceed to remove item from shopping cart. You also need to confirm you have not breached any warranty conditions. Proceed to remove item from shopping basket? I wish I would have just stuck with Ionic or nothing. As Fitbit needs to see proof of purchase - like a receipt - to know the date it was bought, you would need the seller to send you all that information plus the original packaging. If any term contained herein is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. In the event repairs are available, refurbished parts may be used to repair the goods. I have an MFA in media making from Temple University, where I also taught undergrads as an adjunct faculty member. Oops! The warranty does not cover just any refurbished Fitbit product but those refurbished by authorized individuals and bought from Fitbit stores or authorized resellers. If you smash the screen or the battery . Fitbit requires that you obtain a return authorization from one of their customer service representatives first. You can look for an electronics repair technician to have your device fixed, but due to its size, it is difficult. You can only purchase one membership at a time. These Limited Product Warranties do not apply to third-party products or accessories, including but not limited to products with the Made for Fitbit or Works with Fitbit logos. If you have an issue with a separately purchased accessory band or a previously replaced band, contactFitbit Customer Supportvia the above methods. Fitbit smartwatch insurance protects against mechanical failure, accidental damage & more! Good luck and keep us posted. How do I turn off and shut down my Fitbit? If you would like to upgrade to another membership, complete your order, navigate back to the cart to add another membership. Additionally, it is Anti Scratch Film and has Oleophobic Coating. I love sharing how to understand and use mobile tech, like smartwatches and phones, as a tool for empowerment to live our best and healthiest lives! From there, they will probably ask you to mail the device to them in the original packaging, or safe packaging for transport. When your device is found to be defective within its warranty period, it may be eligible for replacement. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/1\/10\/Remove-Scratches-on-a-FitBit-Step-1.jpg\/v4-460px-Remove-Scratches-on-a-FitBit-Step-1.jpg","bigUrl":"\/images\/thumb\/1\/10\/Remove-Scratches-on-a-FitBit-Step-1.jpg\/aid6725396-v4-728px-Remove-Scratches-on-a-FitBit-Step-1.jpg","smallWidth":460,"smallHeight":334,"bigWidth":728,"bigHeight":529,"licensing":"