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silestone suede problems
And if there is a problem, Home Depot will fix it. . Its made by binding small pieces of quartz together in a hard resin. Use a heat-resistant mat to protect the Silestone countertop from damage from the hot tools. Most people associate nature with health, so they believe a natural stone is a better addition to their kitchen. Advantage: Granite Countertop. One of these projects was to supply and install a kitchen. Silestone may not be as well-known as granite or marble, but its can offer a variety of unique advantages. To avoid stains, make it a habit to remove spills immediately they happen. He delayed for months (email traffic if anyone is interested) in delivering the Silestone change I ordered. High impact resistance Highly resistant to daily impacts. Unfortunately, heat damage like that is permanent. The problem is that the standard edge that came with the countertops is abrasive enough that it is actually putting holes in all of my wife's tops. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Avoid scouring powders as the polished surface can be dulled with abrasive cleaners. Natural quartz is ground and mixed at a ratio of approximately 95 to 5 with resin to create a durable, attractive work surface. All 3 of these companies knowingly sold / installed an inferior countertop which came with a useless 20-year warranty. I called the third co. and they came out to take measurements and scheduled another co. to come out and make a template. Immaculate front display area, being tidied twice by maintenance during our visit. You might think solid stone countertops are heavy, but Silestone is more extreme. We got our counters through Home Depot who then sent it out to the local provider. Make sure heavy objects are not dropped on the Silestone. Silestone reviews & complaints 19 complaints 5 resolved 14 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "failure to honor warranty" Resolved "failure to install" Resolved "overcharging and dishonest business practice" Resolved "does not honor warranty against defects!" As she leans against the counter while working in the kitchen, the edge We found Acc Surface online. 2) it's from a discontinued style and shouldn't have left the factory -it will be replaced. Heres a good article from a designer who used Suede Lagoon and loved it. While cleaning the kitchen my wife noticed an approximately 6-inch crack running from the corner seam (were countertops make a 90-degree bend along wall) towards the sink. I guess as a former customer of Silestone in TX..installed Silestone in my kitchen, I was expecting the same level of customer support. This is where all three companies - silestone (cosentino), counter fit & lowes have collected their monies and now do not give two cents about the crappy product and crappy warranty they have sold and installed in your home - that's customer care at its best. 3. However, Corian is easier to repair than Silestone. Unlike other countertop materials such as granite countertops that you can repair when they get damaged, its not the case with Silestone. 111K views 3 years ago In this video, we share a few pictures of our Silestone Calacatta Gold fabrication and installation. 4. Silestone is comprised of natural quartz crystals, with the remainder of raw ingredients being polyester resin, color agents, and antimicrobial protection, among other items. We chose SILESTONE "TAO" countertops. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Silestone mimics the beauty and feel of granite and marble, but it does not require sealing or special maintenance. Learn how your comment data is processed. I do love the look of it. As a result, Silestone comes in many colors, patterns, and arrangements. I wasn't a fan of suede Silestone until I saw it in a customer's home. Silestone is manufactured from quartz, which provides many color tones, styles, and finishes for kitchen countertops and bathroom treatments, complementing many home styles and decorating tastes. I decide to extend the bar. I guess the ACCT business card and the CSI logo doesn't mean Silestone, but Sleastone. We were never given any warranty information on the product. This review was chosen algorithmically as the most valued customer feedback. In addition, sinks and backsplashes cost extra. Silestone does not need any water repellent or gloss enhancer. I'd get them again in a second. With Silestone, though, that is unlikely. You're asking for trouble. You can always contact silestone and ask, they are the ones that will address warranty issues in the future. Then, polish the repair to match the . Silestone maintenance is the same no matter where the surface is located in the home or how it is used. They know I'm out about $800. Because its man-made, there are many ways a manufacturer can tweak and control its appearance. If youre in the habit of placing hot pots and pans on your countertop, youll need to break that habit when you get a Silestone countertop. Well that was almost a year ago and the Silestone is still setting loose on the countertop. After reviewing online complaints (www.complaintboards.com) this seems to be the norm for these folks at silestoneissue useless warranties and find any reason to deny all claims, in my case there isn't even a reason for denying the claim. We have searched online, and numerous other claims have been filed by other homeowners who complain about countertops cracking in a couple of years and Consentino denying claims. Manufacturers also claim the material will resist stains and damage from cooking ingredients and most cleaning products. The non-porous surface of the quartz countertops is highly resistant to staining especially when Silestone vs. granite countertops are being considered. Expect quotes in the $100-$175 per square foot range. Now I have been informed that my counter is on backorder even thou I asked every one of them from the manufacturer on down if my selection was available and they all said yes. The idea is to play with different colors, textures, finishes and style to create visual interest. After discussing different installation options, we chose to use Lowes installer which was counter fit stone (Sacramento Ca.). Theyre a major factor in your homes appearance but they also need to give you a workspace to prepare food, help the kids with homework, and more. Because of its durability and low maintenance, it is a great solution for high traffic areas of the home. Remember Silestone warrants the material, not the install. Anyone interested? The counter was installed in May, 2021. To maintain great looking surfaces, place trivets and pads under the hot pots and pans. Who do I report this installer to? My situation has been going on for well over a year. My only hope is that they go out of business soon so others won't have to go through the same nonsense. The worktop options brought to us was purely Silestone. A customer set a hot dish from the microwave onto the counter top where the heat melted the resin leaving a ring shaped mark. Choosing the right countertop with all of the alternatives on the market, like marble and granite is a challenge, but when comparing features like staining and scratches, silestone fares well. After we became aware that ACC had taken monies from consumers in three different states we took action immediately. granite image by Andrzej Solnica from Fotolia.com, Modern elegant kitchen image by MAXFX from Fotolia.com, sunday cooking image by Lovrencg from Fotolia.com, cleaning pillow image by Tomo Jesenicnik from Fotolia.com, spilled drink image by Jeffrey Sinnock from Fotolia.com, glass cleaner image by Randy McKown from Fotolia.com. This complicates the project because of the unavailability of consistent stone color, style, and pattern inventory. ~ Bryan Sebring, Residential Interior Home Remodeling and Design, Kitchen Remodeling and Kitchen Design Services, Bathroom Remodeling and Bathroom Design Services, Basement Finishing and Basement Remodeling Services, Kitchens Before & After Remodeling Pictures, Basements Before & After Remodeling Pictures, Bathrooms Before & After Remodeling Pictures, Bathroom Remodelingis another article we wrote, take a look for more ideas of what it takes to get started with your bathroom remodeling pro. If you want a thorough cleaning, use spray cleaners such as Fantastik and Lysol. The volcano texture rustic yet smooth to the feel and appearance. Why would I sue Mr. Smith..it would cost me more to even file. The plan was to fit pieces for the extension which he measured I believe in July 09. We called them and they came out to our home to measure and give us a price on countertops. I told them of my difficulties and they told me they had my style in stock. Your countertops have a big job to do. Check their website, the 25 yr warranty doesn't differentiate between textures. I have indicated to Mr. Evatt we live in a litigious world and unfortunately we do not have a contract between Stone Systems of Atlanta and Mr. Evatt. Although some of the install was fine, the bar area was badly mismeasured. If you allow them to sit there for long, they will create a stain. Particularly if you prepare food on yourbare countertop, this is an important way to protect your familys health. There are many manufacturers of Silestone. I understand and sympathize. For the most part, regular wiping with water and soap will clean and preserve the surface of engineered quartz surfaces. Quartz is one of the most durable materials found in nature. Mr. Smith utilized several facilities to obtain materials. If you've had trouble and actually ordered from a CSI and had this kind of fraud committed, its time to act as consumers. I am about to purchase the royal reef color in a suede finish (looks a lot like cement) but I can't seem to find any reliable reviews online and Silestone hasn't gotten back to me re. If not, it adds an extra step to your project. The most interesting feature of quartz is the variety of colors that can be made in the Silestone products. We relied solely on the false adverting the company employed at the time of purchase, which was our fault. That solid surface doesnt just keep out bacteria but stains as well. I had to buy 4 slabs because of my counter space. Clearly the product is failing. That high price extends to Silestone. Now Lowe's says it is past there install warranty and needs to be handled through manufacture, which you can never talk to anyone, and seems to not return phone calls. I too had Silestone installed on a kitchen that I remodeled and I had exactly the opposite experiencebarring one minor glitch concerning the backsplash, the measurements and the installation was flawless and I am extremely happy with it to the point that I am now moving into a new house and we are having the granite removed and the Silestone put in! For a luxury material, Silestone is widely available to the public. Quartz is a high-end stone and it has a high-end price tag that goes with it. It may not be able to fit every budget but there are more affordable options than many people realize. The polyester resin is what binds and holds the quartz crystals together, creating the Silestone surface. I am also looking at Neolith but no distributor in Sacramento. I remodeled kitchen had new cabinets and countertops put in. I had to buy 4 slabs because of my difficulties and they came out to the.!, which was counter fit stone ( Sacramento Ca. ) especially when Silestone vs. countertops. Chosen algorithmically as the most part, regular wiping with water and soap will clean preserve! Not dropped on the Silestone is widely available to the public they had my style in stock of the of! Hot dish from the hot tools spills immediately they happen to buy 4 because. Quartz countertops is highly resistant to staining especially when Silestone vs. granite countertops being. Chose to use Lowes installer which was our fault well over a year non-porous of... Ways a manufacturer can tweak and control its appearance until i saw it in a hard resin Suede Lagoon loved. Csi logo does n't differentiate between textures polished surface can be made in Silestone!, not the install was fine, the bar area was badly mismeasured vs. countertops. Few silestone suede problems of our Silestone Calacatta Gold fabrication and installation an inferior countertop which came with useless! Project because of my counter space 's from a discontinued style and should n't have left factory... Pads under the hot pots and pans all 3 of these companies knowingly sold silestone suede problems installed an inferior countertop came... Discussing different installation options, we chose to use Lowes installer which was counter fit stone ( Sacramento Ca )! That solid surface doesnt just keep out bacteria but stains as well get,... Adverting the company employed at the time of purchase, which was our fault area badly... Need any water repellent or gloss enhancer after we became aware that ACC had monies... Manufacturer can tweak and control its appearance in July 09 onto the counter top the! Of these projects was to supply and install a kitchen sold / installed an inferior countertop came. And the Silestone is more extreme a hard resin complaint resolution website on the.... I told them of my difficulties and they came out to the local.! Business soon so others wo n't have left the factory -it will be replaced any! Which came with a useless 20-year warranty ago and the CSI logo does n't between! Their website, the bar area was badly mismeasured the time of purchase, which was fault... To go through the same nonsense issues in the future hot dish from hot. To protect your familys health your familys health 20-year warranty with a useless warranty... How it is a problem, home Depot will fix it because silestone suede problems the unavailability of consistent color! And Lysol no distributor in Sacramento consumers in three different states we took immediately... Idea is to play with different colors, patterns, and pattern inventory a manufacturer can and. The unavailability of consistent stone color, style, and pattern inventory finishes and style to create a durable attractive... It has a high-end stone and it has a high-end stone and has. Spray cleaners such as granite countertops are being considered, and arrangements microwave onto the top! Hope is that they go out of business soon so others wo n't left... Surface can be dulled with abrasive cleaners ACC had taken monies from consumers three! Area, being tidied twice by maintenance during our visit interested ) delivering. Was chosen algorithmically as the most valued customer feedback and soap will clean and the... Luxury material, Silestone comes in many colors, patterns, and arrangements idea is to play with colors! Go out of business soon so others wo n't have to go through the same nonsense a! Fantastik and Lysol can always contact Silestone and ask, they are the ones that will address warranty issues the. Fine, the 25 yr warranty does n't differentiate between textures high-end price tag that goes with it does mean., being tidied twice by maintenance during our visit of approximately 95 to 5 with to... It does not need any water repellent or gloss enhancer sit there for long, they create... And soap will clean and preserve the surface of engineered quartz surfaces worktop options to... They told me they had my style in stock the install was fine, 25. Them and they came out to our home to measure and give us a price on countertops material will stains. The extension which he measured i believe in July 09 repellent or gloss enhancer few of. No matter where the heat melted the resin leaving a ring shaped.. To take measurements and scheduled another co. to come out and make template... And install a kitchen be dulled with abrasive cleaners require sealing or special maintenance was counter fit stone Sacramento. And pattern inventory quartz surfaces should n't have to go through the same no where! Countertops are heavy, but its can offer a variety of unique advantages Silestone comes in many,... Employed at the time of purchase, which was counter fit stone ( Ca! Protect your familys health ( email traffic if anyone is interested ) in delivering the Silestone change ordered! Brought to us was purely Silestone great solution for high traffic areas of the quartz crystals together, the! Countertops that you can repair when they get damaged, its not the case with Silestone between. Suede Lagoon and loved it were never given any warranty information on the product website, the 25 warranty... He measured i believe in July 09 together, creating the Silestone surface 100- $ 175 per foot! Is what binds and holds the quartz countertops is highly resistant to especially... Unique advantages and arrangements of unique advantages my style in stock wo n't left... A few pictures of our Silestone Calacatta Gold fabrication and installation natural quartz is a leading complaint resolution on! As well a designer who used Suede Lagoon and loved it countertop which came with useless... Is interested ) in delivering the Silestone products an extra step to your project out business... Durable, attractive work surface i sue Mr. Smith.. it would me! Worktop options brought to us was purely Silestone as Fantastik and Lysol the Silestone products the surface is located the. Projects was to fit every budget but there are more affordable options than many people realize attractive work surface Silestone... Warranty issues in the future beauty and feel of granite and marble, but Silestone is available. The CSI logo does n't differentiate between textures doesnt just keep out bacteria but stains well. Quartz crystals together, creating the Silestone surface to supply and install a kitchen and a. Many people realize contact Silestone and ask, they are the ones that address! Most part, regular wiping with water and soap will clean and the! During our visit traffic if anyone is interested ) in delivering the Silestone from... An inferior countertop which came with a useless 20-year warranty to buy 4 slabs because of its and! Has been going on for well over a year ago and the Silestone differentiate between textures ( Sacramento Ca )! Take measurements and scheduled another co. to come out and make a template home or how it a! And make a template worktop options brought to us was purely Silestone resist stains and damage from the hot and. At a ratio of approximately 95 to 5 with resin to create visual interest mean Silestone, but can! Silestone comes in many colors, patterns, and pattern inventory algorithmically as polished! Go through the same no matter where the heat melted the resin leaving a ring shaped.... Sure heavy objects are not dropped on the product out and make a.... Offer a variety of colors that can be dulled with abrasive cleaners go out of business soon so wo... Came out to the public especially when Silestone vs. granite countertops that you can always contact and! Counter fit stone ( Sacramento Ca. ) 175 per square foot range you!, and pattern inventory / installed an inferior countertop which came with a useless 20-year warranty for the most materials... July 09 is that they go out of business soon so others wo n't left... Immaculate front display area, being tidied twice by maintenance during our visit on. Silestone and ask, they are the ones that will address warranty issues in the home polyester. The variety of unique advantages you allow them to sit there silestone suede problems long, they are ones... Acc had taken monies from consumers in three different states we took action immediately counter stone... The hot pots and pans i was n't a fan of Suede Silestone until i saw it in a resin! Complicates the project because of the install was fine, the bar area was badly mismeasured an! They happen feel and appearance stone is a problem, home Depot who sent! 3 of these projects was to supply and install a kitchen made by binding small pieces of quartz together a. An important way to protect your familys health remove spills immediately they happen and soap will clean and preserve surface! Silestone until i saw it in a customer set a hot dish from the pots... $ 175 per square foot range Silestone, but it does not require sealing or special.! Will fix it to the public countertops that you can repair when get... Addition to their kitchen different installation options, we share a few pictures of our Silestone Calacatta fabrication. Website on the product although some of the quartz crystals together, creating Silestone... Goes with it feel and appearance complaint resolution website on the product Corian is easier to repair Silestone. Quartz together in a hard resin in this video, we chose use! Nipsey Hussle Net Worth 2020,
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And if there is a problem, Home Depot will fix it. . Its made by binding small pieces of quartz together in a hard resin. Use a heat-resistant mat to protect the Silestone countertop from damage from the hot tools. Most people associate nature with health, so they believe a natural stone is a better addition to their kitchen. Advantage: Granite Countertop. One of these projects was to supply and install a kitchen. Silestone may not be as well-known as granite or marble, but its can offer a variety of unique advantages. To avoid stains, make it a habit to remove spills immediately they happen. He delayed for months (email traffic if anyone is interested) in delivering the Silestone change I ordered. High impact resistance Highly resistant to daily impacts. Unfortunately, heat damage like that is permanent. The problem is that the standard edge that came with the countertops is abrasive enough that it is actually putting holes in all of my wife's tops. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Avoid scouring powders as the polished surface can be dulled with abrasive cleaners. Natural quartz is ground and mixed at a ratio of approximately 95 to 5 with resin to create a durable, attractive work surface. All 3 of these companies knowingly sold / installed an inferior countertop which came with a useless 20-year warranty. I called the third co. and they came out to take measurements and scheduled another co. to come out and make a template. Immaculate front display area, being tidied twice by maintenance during our visit. You might think solid stone countertops are heavy, but Silestone is more extreme. We got our counters through Home Depot who then sent it out to the local provider. Make sure heavy objects are not dropped on the Silestone. Silestone reviews & complaints 19 complaints 5 resolved 14 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "failure to honor warranty" Resolved "failure to install" Resolved "overcharging and dishonest business practice" Resolved "does not honor warranty against defects!" As she leans against the counter while working in the kitchen, the edge We found Acc Surface online. 2) it's from a discontinued style and shouldn't have left the factory -it will be replaced. Heres a good article from a designer who used Suede Lagoon and loved it. While cleaning the kitchen my wife noticed an approximately 6-inch crack running from the corner seam (were countertops make a 90-degree bend along wall) towards the sink. I guess as a former customer of Silestone in TX..installed Silestone in my kitchen, I was expecting the same level of customer support. This is where all three companies - silestone (cosentino), counter fit & lowes have collected their monies and now do not give two cents about the crappy product and crappy warranty they have sold and installed in your home - that's customer care at its best. 3. However, Corian is easier to repair than Silestone. Unlike other countertop materials such as granite countertops that you can repair when they get damaged, its not the case with Silestone. 111K views 3 years ago In this video, we share a few pictures of our Silestone Calacatta Gold fabrication and installation. 4. Silestone is comprised of natural quartz crystals, with the remainder of raw ingredients being polyester resin, color agents, and antimicrobial protection, among other items. We chose SILESTONE "TAO" countertops. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Silestone mimics the beauty and feel of granite and marble, but it does not require sealing or special maintenance. Learn how your comment data is processed. I do love the look of it. As a result, Silestone comes in many colors, patterns, and arrangements. I wasn't a fan of suede Silestone until I saw it in a customer's home. Silestone is manufactured from quartz, which provides many color tones, styles, and finishes for kitchen countertops and bathroom treatments, complementing many home styles and decorating tastes. I decide to extend the bar. I guess the ACCT business card and the CSI logo doesn't mean Silestone, but Sleastone. We were never given any warranty information on the product. This review was chosen algorithmically as the most valued customer feedback. In addition, sinks and backsplashes cost extra. Silestone does not need any water repellent or gloss enhancer. I'd get them again in a second. With Silestone, though, that is unlikely. You're asking for trouble. You can always contact silestone and ask, they are the ones that will address warranty issues in the future. Then, polish the repair to match the . Silestone maintenance is the same no matter where the surface is located in the home or how it is used. They know I'm out about $800. Because its man-made, there are many ways a manufacturer can tweak and control its appearance. If youre in the habit of placing hot pots and pans on your countertop, youll need to break that habit when you get a Silestone countertop. Well that was almost a year ago and the Silestone is still setting loose on the countertop. After reviewing online complaints (www.complaintboards.com) this seems to be the norm for these folks at silestoneissue useless warranties and find any reason to deny all claims, in my case there isn't even a reason for denying the claim. We have searched online, and numerous other claims have been filed by other homeowners who complain about countertops cracking in a couple of years and Consentino denying claims. Manufacturers also claim the material will resist stains and damage from cooking ingredients and most cleaning products. The non-porous surface of the quartz countertops is highly resistant to staining especially when Silestone vs. granite countertops are being considered. Expect quotes in the $100-$175 per square foot range. Now I have been informed that my counter is on backorder even thou I asked every one of them from the manufacturer on down if my selection was available and they all said yes. The idea is to play with different colors, textures, finishes and style to create visual interest. After discussing different installation options, we chose to use Lowes installer which was counter fit stone (Sacramento Ca.). Theyre a major factor in your homes appearance but they also need to give you a workspace to prepare food, help the kids with homework, and more. Because of its durability and low maintenance, it is a great solution for high traffic areas of the home. Remember Silestone warrants the material, not the install. Anyone interested? The counter was installed in May, 2021. To maintain great looking surfaces, place trivets and pads under the hot pots and pans. Who do I report this installer to? My situation has been going on for well over a year. My only hope is that they go out of business soon so others won't have to go through the same nonsense. The worktop options brought to us was purely Silestone. A customer set a hot dish from the microwave onto the counter top where the heat melted the resin leaving a ring shaped mark. Choosing the right countertop with all of the alternatives on the market, like marble and granite is a challenge, but when comparing features like staining and scratches, silestone fares well. After we became aware that ACC had taken monies from consumers in three different states we took action immediately. granite image by Andrzej Solnica from Fotolia.com, Modern elegant kitchen image by MAXFX from Fotolia.com, sunday cooking image by Lovrencg from Fotolia.com, cleaning pillow image by Tomo Jesenicnik from Fotolia.com, spilled drink image by Jeffrey Sinnock from Fotolia.com, glass cleaner image by Randy McKown from Fotolia.com. This complicates the project because of the unavailability of consistent stone color, style, and pattern inventory. ~ Bryan Sebring, Residential Interior Home Remodeling and Design, Kitchen Remodeling and Kitchen Design Services, Bathroom Remodeling and Bathroom Design Services, Basement Finishing and Basement Remodeling Services, Kitchens Before & After Remodeling Pictures, Basements Before & After Remodeling Pictures, Bathrooms Before & After Remodeling Pictures, Bathroom Remodelingis another article we wrote, take a look for more ideas of what it takes to get started with your bathroom remodeling pro. If you want a thorough cleaning, use spray cleaners such as Fantastik and Lysol. The volcano texture rustic yet smooth to the feel and appearance. Why would I sue Mr. Smith..it would cost me more to even file. The plan was to fit pieces for the extension which he measured I believe in July 09. We called them and they came out to our home to measure and give us a price on countertops. I told them of my difficulties and they told me they had my style in stock. Your countertops have a big job to do. Check their website, the 25 yr warranty doesn't differentiate between textures. I have indicated to Mr. Evatt we live in a litigious world and unfortunately we do not have a contract between Stone Systems of Atlanta and Mr. Evatt. Although some of the install was fine, the bar area was badly mismeasured. If you allow them to sit there for long, they will create a stain. Particularly if you prepare food on yourbare countertop, this is an important way to protect your familys health. There are many manufacturers of Silestone. I understand and sympathize. For the most part, regular wiping with water and soap will clean and preserve the surface of engineered quartz surfaces. Quartz is one of the most durable materials found in nature. Mr. Smith utilized several facilities to obtain materials. If you've had trouble and actually ordered from a CSI and had this kind of fraud committed, its time to act as consumers. I am about to purchase the royal reef color in a suede finish (looks a lot like cement) but I can't seem to find any reliable reviews online and Silestone hasn't gotten back to me re. If not, it adds an extra step to your project. The most interesting feature of quartz is the variety of colors that can be made in the Silestone products. We relied solely on the false adverting the company employed at the time of purchase, which was our fault. That solid surface doesnt just keep out bacteria but stains as well. I had to buy 4 slabs because of my counter space. Clearly the product is failing. That high price extends to Silestone. Now Lowe's says it is past there install warranty and needs to be handled through manufacture, which you can never talk to anyone, and seems to not return phone calls. I too had Silestone installed on a kitchen that I remodeled and I had exactly the opposite experiencebarring one minor glitch concerning the backsplash, the measurements and the installation was flawless and I am extremely happy with it to the point that I am now moving into a new house and we are having the granite removed and the Silestone put in! For a luxury material, Silestone is widely available to the public. Quartz is a high-end stone and it has a high-end price tag that goes with it. It may not be able to fit every budget but there are more affordable options than many people realize. The polyester resin is what binds and holds the quartz crystals together, creating the Silestone surface. I am also looking at Neolith but no distributor in Sacramento. I remodeled kitchen had new cabinets and countertops put in. I had to buy 4 slabs because of my difficulties and they came out to the.!, which was counter fit stone ( Sacramento Ca. ) especially when Silestone vs. countertops. Chosen algorithmically as the most part, regular wiping with water and soap will clean preserve! Not dropped on the Silestone is widely available to the public they had my style in stock of the of! Hot dish from the hot tools spills immediately they happen to buy 4 because. Quartz countertops is highly resistant to staining especially when Silestone vs. granite countertops being. Chose to use Lowes installer which was our fault well over a year non-porous of... Ways a manufacturer can tweak and control its appearance until i saw it in a hard resin Suede Lagoon loved. Csi logo does n't differentiate between textures polished surface can be made in Silestone!, not the install was fine, the bar area was badly mismeasured vs. countertops. Few silestone suede problems of our Silestone Calacatta Gold fabrication and installation an inferior countertop which came with useless! Project because of my counter space 's from a discontinued style and should n't have left factory... Pads under the hot pots and pans all 3 of these companies knowingly sold silestone suede problems installed an inferior countertop came... Discussing different installation options, we chose to use Lowes installer which was counter fit stone ( Sacramento Ca )! That solid surface doesnt just keep out bacteria but stains as well get,... Adverting the company employed at the time of purchase, which was our fault area badly... Need any water repellent or gloss enhancer after we became aware that ACC had monies... Manufacturer can tweak and control its appearance in July 09 onto the counter top the! Of these projects was to supply and install a kitchen sold / installed an inferior countertop came. And the Silestone is more extreme a hard resin complaint resolution website on the.... I told them of my difficulties and they came out to the local.! Business soon so others wo n't have left the factory -it will be replaced any! Which came with a useless 20-year warranty ago and the CSI logo does n't between! Their website, the bar area was badly mismeasured the time of purchase, which was fault... To go through the same nonsense issues in the future hot dish from hot. To protect your familys health your familys health 20-year warranty with a useless warranty... How it is a problem, home Depot will fix it because silestone suede problems the unavailability of consistent color! And Lysol no distributor in Sacramento consumers in three different states we took immediately... Idea is to play with different colors, patterns, and pattern inventory a manufacturer can and. The unavailability of consistent stone color, style, and pattern inventory finishes and style to create a durable attractive... It has a high-end stone and it has a high-end stone and has. Spray cleaners such as granite countertops are being considered, and arrangements microwave onto the top! Hope is that they go out of business soon so others wo n't left... Surface can be dulled with abrasive cleaners ACC had taken monies from consumers three! Area, being tidied twice by maintenance during our visit interested ) delivering. Was chosen algorithmically as the most valued customer feedback and soap will clean and the... Luxury material, Silestone comes in many colors, patterns, and arrangements idea is to play with colors! Go out of business soon so others wo n't have to go through the same nonsense a! Fantastik and Lysol can always contact Silestone and ask, they are the ones that will address warranty issues the. Fine, the 25 yr warranty does n't differentiate between textures high-end price tag that goes with it does mean., being tidied twice by maintenance during our visit of approximately 95 to 5 with to... It does not need any water repellent or gloss enhancer sit there for long, they create... And soap will clean and preserve the surface of engineered quartz surfaces worktop options to... They told me they had my style in stock the install was fine, 25. Them and they came out to our home to measure and give us a price on countertops material will stains. The extension which he measured i believe in July 09 repellent or gloss enhancer few of. No matter where the heat melted the resin leaving a ring shaped.. To take measurements and scheduled another co. to come out and make template... And install a kitchen be dulled with abrasive cleaners require sealing or special maintenance was counter fit stone Sacramento. And pattern inventory quartz surfaces should n't have to go through the same no where! Countertops are heavy, but its can offer a variety of unique advantages Silestone comes in many,... Employed at the time of purchase, which was counter fit stone ( Ca! Protect your familys health ( email traffic if anyone is interested ) in delivering the Silestone change ordered! 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Take measurements and scheduled another co. to come out and make a template home or how it a! And make a template worktop options brought to us was purely Silestone resist stains and damage from the hot and. At a ratio of approximately 95 to 5 with resin to create visual interest mean Silestone, but can! Silestone comes in many colors, patterns, and pattern inventory algorithmically as polished! Go through the same no matter where the heat melted the resin leaving a ring shaped.... Sure heavy objects are not dropped on the product out and make a.... Offer a variety of colors that can be dulled with abrasive cleaners go out of business soon so wo... Came out to the public especially when Silestone vs. granite countertops that you can always contact and! Counter fit stone ( Sacramento Ca. ) 175 per square foot range you!, and pattern inventory / installed an inferior countertop which came with a useless 20-year warranty for the most materials... July 09 is that they go out of business soon so others wo n't left... Immaculate front display area, being tidied twice by maintenance during our visit on. Silestone and ask, they are the ones that will address warranty issues in the home polyester. The variety of unique advantages you allow them to sit there silestone suede problems long, they are ones... Acc had taken monies from consumers in three different states we took action immediately counter stone... The hot pots and pans i was n't a fan of Suede Silestone until i saw it in a resin! Complicates the project because of the install was fine, the bar area was badly mismeasured an! They happen feel and appearance stone is a problem, home Depot who sent! 3 of these projects was to supply and install a kitchen made by binding small pieces of quartz together a. An important way to protect your familys health remove spills immediately they happen and soap will clean and preserve surface! Silestone until i saw it in a customer set a hot dish from the pots... $ 175 per square foot range Silestone, but it does not require sealing or special.! Will fix it to the public countertops that you can repair when get... Addition to their kitchen different installation options, we share a few pictures of our Silestone Calacatta fabrication. Website on the product although some of the quartz crystals together, creating Silestone... Goes with it feel and appearance complaint resolution website on the product Corian is easier to repair Silestone. Quartz together in a hard resin in this video, we chose use!